Privacy Notice

The Marian Clayden Foundation Last updated: 30 May 2026

This notice explains what personal information we collect, why we use it, how long we keep it, who we share it with, and the rights you have over it.

Contents

  1. Contact us
  2. At a glance
  3. What we collect and why
  4. Where we get your information
  5. Who we share it with
  6. Your data protection rights
  7. How to complain

Contact us

For any question about this notice, or to make a data protection request:
Email alex@marianclayden.org
Post The Marian Clayden Foundation
5th Floor, 164–169 Great Portland Street
London W1W 5PF

At a glance

Why we use your information Lawful basis How long we keep it
Donations and fundraising Legal obligation 6 years after your last interaction
Service updates and marketing Consent While we remain operational
Research Consent Until you withdraw consent
Archiving Consent Permanently
Queries, complaints and claims Consent 6 years after your last interaction

When a retention period ends, we securely dispose of the information. Archived records are kept permanently.

We do not collect or use special category information (such as health, ethnicity, religious beliefs or sexual orientation).

What we collect and why

Donations and fundraising

Information we use

  • Names and contact details
  • Addresses
  • Payment or banking details
  • Donation history
  • Taxpayer information (for Gift Aid)
  • Gifts in wills
  • Visits to our stores and website

Lawful basis: Legal obligation. We must collect or use this information to comply with the law. Rights that do not apply: erasure, objection and data portability. All your other rights apply.

Service updates and marketing

Information we use

  • Names and contact details
  • Marketing preferences
  • Purchase history
  • Donation history
  • How you use our website and app
  • Records of your consent

Lawful basis: Consent. You can withdraw it at any time. Rights that do not apply: objection. All your other rights apply.

Research and archiving

Information we use

  • Names and contact details
  • Addresses
  • Photos and videos
  • Call recordings
  • Records of your consent

Lawful basis: Consent. You can withdraw it at any time. Rights that do not apply: objection. All your other rights apply.

Queries, complaints and claims

Information we use

  • Names and contact details
  • Account information
  • Purchase or service history

Lawful basis: Consent. You can withdraw it at any time. Rights that do not apply: objection. All your other rights apply.

Want to know more about lawful bases? See the ICO's guidance.

Where we get your information

  • Directly from you
  • Schools, colleges, universities and other education organisations with which we have documented partnerships

Who we share it with

  • Charities and voluntary organisations with which we have an established partnership. Sharing happens only on an agreed basis.

Your data protection rights

Which rights apply depends on the lawful basis we rely on (see What we collect and why).

Right What it means
Access Ask for a copy of your information, and details of where it came from and who we share it with. Some exemptions may apply.
Rectification Ask us to correct or complete information you think is wrong or incomplete.
Erasure Ask us to delete your information.
Restriction Ask us to limit how we use your information.
Objection Object to us processing your information.
Portability Ask us to transfer the information you gave us to you or to another organisation.
Withdraw consent Where we rely on consent, withdraw it at any time.

How to make a request: contact us using the details above. We will respond without undue delay, and within one month at the latest.

How to complain

If you have concerns about how we use your personal information, please contact us first.

If you are still unhappy, you can complain to the Information Commissioner's Office (ICO):
Website ico.org.uk/make-a-complaint
Helpline 0303 123 1113
Post Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF